OMG, I have been a customer with matthis Brothers for many many years. That being said, I have never had the most incredible service as we have received the past couple of years with our Wonderful Sales representative, Toni Bautista, She is an absolute gem and truly knows our style and taste. We most recently purchased a matching loveseat to go with our Germaine sofa. Toni handled every aspect of the Sales and delivery with the utmost professionalism, follow up and detail to ensure a successful transaction. You are truly lucky to have Toni, as she really understands The customers needs and goes above and beyond to make you feel very comfortable and happy with your purchase. With this last purchase, Toni had our beautiful sofa delivered with a gigantic gorgeous Christmas bow that just pleased us to no end. It's a shame that you can't duplicate Toni as she is such a wonderful and amazing asset to your sales team. She is a true gem and just an all-around lovely human being. We honestly look forward to our next purchase with Toni as we know we will be 120% satisfied. Matthis Brothers is lucky to have her. I hope you share this with her. Sincerely, TL Miller read more