I certainly had a horrible and demeaning experience with the McCarthy Dealerships. I started with Tyler Bradley from the Chevrolet side. When he was sure he was selling me a car, his behavior was friendly and compassionate. I test drove to Hyundai vehicles with him. Upon looking at the price tag I saw an additional up charge of $1500 for dealer options. I asked about the options and specifically stated that I wasn't interested in floor mats one oil change and a sanitation package for that price. I also explained that I didn't reside in KS, so there would be no need for me to purchase anything at that cost that was KANSAS centered. He quickly said that I could purchase it and possibly transfer it to another vehicle. Again, I declined and said it was a deal breaker. Why would I pay that much for something I didn't want or need and was selected by the dealer. As you can see in the text I stated several times that the $1499 was a deal breaker. After asking to have my charges itemized, I saw the fee was included and was told it was not going to be removed. I said that was fine and I was returning the vehicle. I was accused of wasting the salesman Tyler's time. Well he was getting paid to work that day and all other times we talked, texted or emailed. When I arrived to the dealership, Tyler Bradley came to the dealership to confront me. The first words out his mouth was "so you was scared to face me, why didn't you bring the car to Chevrolet." I simply said we got the car from Hyundai. He continued to be loud accuse me of wasting his time and said he did all this work for me. He claimed to help me with my taxes because I was a Veteran. I spoke one time to let him know he didn't help me with any benefits that I earned as a VETERAN. While he was being belligerent, loud, and disrespectful not one employee asked him to stop or to leave. I held it down on my own. It was mortifying but I'm not one to back down. Within a day I communicated my issues all the way to the GM Tyler and only receive a call back after I posted my first Yelp review. In exchange to remove the review they offered to make it right by waiving the $1499 fee and by giving the commission to a new sales lady who was very nice. I reside in VA. I told them several times I would not register my car in KS nor did I reside in KS. All of my financial documents, check stubs reflected current info as well. I signed the paperwork after reviewing it very carefully. It still had the $1499 fee as well as the KS taxes. It took a managers approval to remove promises. It's now pass 60 days since I purchased my car. My temp tags have expired. While waiting I was sent text stating that I needed to call the dealership before they would use other option to get me to comply etc. the band said Tyler so I immediately locked the messages. I had no desire to speak with any of them so all calls were blocked as well as emails and text. After finally calling to reach out about my paperwork Jordan the finance guy left a message to say that I owed them $3300 sales tax for KS since I didn't pay them. Clearly I was in a bind but there was never a situation where I lied about my residence. Since they insisted that I use my old KS address my paperwork was filed wrong AGAIN. This as their error and they clearly could have contacted me by email or even at my job if this was such a pressing issue. I finally spoke to someone to resign the documents and clear as day TYLER BRADLEY is still receiving or received the commission after he was able to disrespect me be condescending and yell in front of their own staff. Trust me I was in a bind and needed to purchase a car. I did not want to give them my business. I was mortified but desperate due to some personal situations to close a deal and return. I am shocked that they didn't take my complaints serious or even the statements from their own staff who witnessed how I was treated. I'm an Honorable Female Veteran and never spoke out of line. Clearly with most business getting money is the bottom line. Just be careful and hopefully you are not out in a situation like me where you are in a bind and have to move quickly. Oh one last thing they didn't know I lived in VA which was the confusion and wrong paperwork. My receipts are attached. Very disappointed read more