The reason I am giving this place a 2 star instead of 1 star is because the food was good, but the service was terrible. Upon walking in, what I presume was the owner, looked both my mom and I up and down & carried on with her conversation with the cook and waitress. I asked, if we could sit and she very dismissively said yes.
No one came right away with the menus, instead they continued gossiping and then a few minutes later the waitress came over with the menus. Mind you, we were the only people in there.
They make the food from scratch, so that took quite some time. However, during that time we weren't asked if we needed anything, not even a refill on water.
As I mentioned food was good, I had the chilaquiles, and tried their shrimp & cheese pupusa, and platanos Fritos. All were good, with the exception of the owner staring at us eat the entire time. Maybe others don't mind being stared as they eat, but I sure don't like it.
When it came to pay the bill, the owner sneezed into a napkin, placed it on the counter, and without hesitation and excusing herself to wash her hands, proceeded to ask for the payment.
This place has potential if they work on customer service and making it a more pleasant environment. Definitely, will not be back! Good luck to them. read more