WORST CUSTOMER SERVICE AND QUALITY IS A JOKE. Erich in fencing, Haley the manager for delivery and the General Manager Efrain are so unprofessional. We ordered a fence and got it delivered. Were told we would have a new bunk and got crap. The bunk was one on the lot, they put it on wood skids vs a pallet and piled the posts on top. The packaging itself was horrible and we received a damaged product. They wanted me to go through the fence to see what was damaged even though 50% of it was. The General Manager Efrain did NOTHING about it! I am beyond frustrated and honestly they should all be reported cause of how they handled the situation. I told them to take the whole thing back and with that since it wasn't properly packaged to begin with it ended up on my driveway. What a joke. Do not give this Menards your money!!!!!!
I will get this up to corporate one way or another because everything about this experience was HORRIBLE!!!!!! read more