I went in Friday afternoon only for 4in cake pans but walked out with $100 worth of crafts and more birthday decor. I love all the selections available and the store is well organized. I had some issues with customer service though and left unhappy. There was a small line of three people. I was last. No one using self checkout. No one at the balloon bar. I asked a male worker if someone different is running the bar as I needed my balloons blown up and he said the lady at the register would do it. OK, no problem. I waited in line for my turn. When it was my turn, a woman came to the front and told the lady at the register to take her break. She greeted me and was ready to help me. We planned to start with getting the balloons blown up but the lady going on break said no, she needs to pay first. OK, no problem. The woman helping me told other customers who had formed a line behind me that self checkout was available. We finished checking out and when it was time to blow up my balloons, other customers needed help with self checkout, kept asking questions and she completely stopped assisting me to assist other customers. It was still my turn. She then told me she was going to quickly checkout a woman with a giftcard and someone else would be there to help me because she needed help to blow up the balloons and checkout customers. I let her know I had another place to be and was running behind schedule, that I waited my turn in line and would like her to finish assisting me. She said again that she needed help and wanted me to wait for someone else to come up front. This truly bothered me because why did I need to wait for the additional support opposed to other customers? Not only did I not have extra minutes because I was already in the store longer than expected but it was unfair to expect me to continue waiting to finish. I was made to pay in advance but service was delayed. I left. I returned Saturday morning to return the $20 balloons purchased and used balloons I'd previously purchased instead. Saturday morning customer service was great! read more