I set an appointment prior to going to this location. But I decided to show up anyway just to see if they could fit me in prior to being my appointment being confirmed. They told me was going to take longer than it actually took and I was glad that they got me in immediately, even before the appointment. They do a comprehensive view of your car to tell you things that are wrong with it outside of the oil change which is what I went there for. So you can be ahead of the game and repair things before they break. My oil change didn't take very long. The unfortunate thing is right after my oil change the car started to overheat the next day, which is unexpected and unrelated. I was able to get an oil change and two lights repaired for about $100 this day. You can make an appointment online which makes it even more convenient. I would return to the location for future oil changes read more