** DONT GO TO THIS MIDAS ** I went to this Midas to get a simple synthetic oil change that I purchased off of Groupon. During the middle of the oil change I inquired why my tires were being taken off if I am getting an oil change. This man pictured above stated " this is what we do everyday " I then stated I'm sorry, that's not a detailed explanation can you please show me where it states you do this for an oil change - the technician thank God came in and explained why they did this which gave me some peace of mind. When the person who I thought was the store manager arrived to the front to assist this guy pictured above because he couldn't input Groupon and was attempted to make me pay more - I rebutted and stated uhm no, please call your supervisor - He started by yelling saying I was racist that because he was " brown " I .. mind you I'm a Hispanic - Puerto Rican woman there was a whole puerto rican flag hanging in front of my car -- This man started yelling attempting to get close to my face yelling at me waiving his hands in aggravated hostile and violent manner I told him to back up behind the counter and he kept saying i don't care I don't care - I don't have to listen to you - I literally told him off for being disrespectful, ignorant, entitled man child and Incompetent asshole - I recorded some of the incident in which I will use to make a formal complaint because this is RIDICULOUS. The technicians there are wonderful he is NOT !! There was also a gentleman there waiting for 2 hours because the guy pictured above ordered the wrong part for his car and blamed it on someone else who wasn't even involved. Go figure he has no accountability for consistently messing up. This man has Horrible customer service he needs to be fired and or held accountable for his words/ hostile behavior and attitude he has especially towards women. I told him I recorded the incident and he continues to say he didn't care and he would continue to act this way. ** DONT GO TO THIS SHOP ** read more