I've been a customer of Millar's Tire for over 30 years - back when Steve first opened the store. Now?! Ben (son) has let the store fall apart. I was just in the other day (Nov 2023) to buy new tires. Canby is a small town so it's important to take care of the locals - people who support your small business!
Quality is less than stellar. Value - very high prices compared to other local tire stores... but there's more!
From the moment I rolled into Point S Tire Store, the service was deflating. I was greeted not with a smile, but with a frown that seemed to foreshadow the bumpy ride ahead. I came in hopeful, ready to equip my car with the best tires for the season. Instead, I was presented with a set that was as mismatched to my car as a square peg to a round hole.
The staff, while not outright rude, had an air of disinterest that could chill the rubber on a hot summer day. Their expertise seemed to be running on empty, as they assured me the tires were a perfect fit. NO! I know what tires are supposed to be on my car and they did not sell the correct tires. This can be a deadly mistake.
And the prices? Sky-high. I expected premium service and products for the premium cost, but what I received was a premium headache. It's clear that Point S Tire Store needs to pump up their customer service, realign their expertise, and deflate their prices to stand a chance at a better review in the future.
In a market that's rolling with options, Point S Tire Store unfortunately falls flat. I cannot recommend them, and I'll be steering clear in the future.
I would give them negative 5 stars if I could. I can't recommend this business any more. Time to find a new read more