Predatory scam after iPower merger - they let your domain expire on purpose then hit you with fake fees
Network Solutions is running a straight-up scam and I'm calling it exactly what it is. My domain lionfinch.com suddenly went down because it "expired." Despite having my correct email, phone number, and every other piece of contact info, they sent ZERO renewal reminders that I ever received. I checked spam, inbox, everything. Nothing. Not one email, text, or call.When I contacted them via chat, their agent claimed they sent multiple reminders and even pasted a sample email. I never got any of them.
Then they demanded a $35 reinstatement fee on top of the normal renewal just to turn my site back on. They flat-out refused to waive it. This is textbook predatory behavior. They quietly let domains expire after the iPower merger, then extort customers with "reinstatement fees" while your business is offline. It's not bad service -- it's deliberate.
I originally came from iPower. After they got swallowed by Network Solutions, the communication completely disappeared. Now they're trying to squeeze extra money out of me for their own failure to notify. I manage or influence over 200 domains and I'm part of a large network of 11,000+ former e-commerce tech professionals.
I told their agent we are migrating every single domain to GoDaddy immediately and will actively warn others to stay away. They still refused to fix it. This is deceptive, unfair, and borderline fraudulent.I've already filed a formal complaint with the California Attorney General:
Attorney General Rob Bonta
California Department of Justice
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
Do yourself a favor -- run. Never use Network Solutions.
If you're already with them, get out before they pull this on you too.
Spencer read more