We have heard the matcha was ceremonial and delightful. We came when there was an afternoon rush. You walk in, stand in line and order yourself on the kiosk. I like this idea, because it means if the order is wrong, I did it! The store was busy we waited about 4 minutes to place the order, it was incredibly easy, you are told how the drinks are made according to default order to maximize flavor. You do have the option to customize levels of sweetness, the amount of ice, milk type including corn milk and other non dairy options. Decor: you know I care whether the decor is clean. The shelves were dusted and clean. Things around the counters were cleaned, stocked and organized. Trash cans were empty and clean. Could not really see the prep area it's kind of blocked off. Strawberry Matcha: 2% milk, 30% ice, regular boba added. The cream layer on top was thick almost pudding like, which was very pleasant on the tongue and went well with the matcha! The floral notes of the strawberry came through. It was ordered with default sweetness. It was great. Banana Matcha: the banana cream on top was extremely comforting, like Sunday dinner with the family. It was very reminiscent of banana pudding all thick, silky and luscious! The banana flavor was not the over powering banana flavoring style like candy. It was more muted, almost natural tasting and soft and delicate but ever present. The customer service is this style of ordering is really not present. Your number is called. You walk up grab your coffee and sit down. There was nothing wrong with this style, it just removes the human interaction. The minimal contact with the employee was kind and pleasant. I didn't realize I was going to miss the human interaction with a barista. Would we return: Yes, we have already picked our next drinks out! They have posted they will soon serve sushi as well. read more