If I was able to leave zero stars, I absolutely would!
The owner completely ruined my pair of CHANEL eyeglass frames (original retail value: $375). His repair techniques were elementary and he clearly was not a trained professional. He even stated: "I am not a luxury eyewear repair!" AFTER the fact!
So what on Earth are you?! Aside from a caustic, sub par, ill trained professional who damages individuals high end items for a living!? My frames recently broke after many, many years of nurtured use. No one has frames for over 7 years without being careful, cognizant and responsible with their property. Sadly, I chose this establishment to mend the metal frame and was grossly disappointed in the outcome.
Not only did he PAINT my beautiful frames with a cheap acrylic paint, he stripped the metal of its natural luster. The glasses weren't cleaned at all and there were remnants of paint on the logo accent piece. I have before and after photos-- so there is no reasoning that his work is shoddy and defunct. He told me to contact an attorney.... he had my glasses in his possession for 8 days and after one attempt to pick them up (of course, they were not ready), this is the end result.
Vehemently disrespectful, unapologetic, half assed work at its finest. To knowingly damage a pair of high-end frames is beyond me. Simply say you can't repair them. Now I have to find someone to repair the mess he created. My frames aren't even fit to wear to work. I have already began a claim with the Better Business Bureau.... trust me. Take your business elsewhere. read more