Would be zero stars if possible. Placed an order for pick up on Valentine's Day. Arrived at restaurant and the small area for pickups was packed with people waiting. Joined the crowd and waited for about 25 minutes. Now it's well beyond my pickup time and after seeing only 2 orders come out since arriving, I contacted my better half and told her the kitchen was clearly in the weeds and there were a LOT of people waiting for pick up orders ahead of me. So we decided it was better just to cancel and go elsewhere for food. Woman at front desk was nice, but when I asked to cancel, she instead wrote down my order number and then ran to the kitchen. I thought that was bizarre, why not just let me cancel since clearly they were behind. While she was gone I found out the nice couple next to me had been waiting for an hour. It was a holiday so we all understood completely, but why not listen to your customer and just cancel? Well, about 7 minutes later, my food came out -- just my food, no one else--even though a lot of people had been waiting longer than me, including the couple for now over an hour. That is not good service. Took the food feeling guilty. Could feel the heat coming off the takeout containers. As soon as I got in my car, I called and told my girlfriend they definitely slammed the order out after I tried to cancel.... 15 minutes later I arrive at home and we dive in for our Valentine's Day meal. I open up my lobster sauce, which is ground pork in a sauce. At least that's what it should be, instead in the container is some type of soup with mushrooms floating in it. Neither of us like mushrooms, so that's one dish that was now wasted. My girlfriend ordered orange chicken, She cut into a piece and the center was pink. As in raw. Disgusting. they rushed my order out and did not care about accuracy or the quality or the fact that it would make us sick. Immediately called and informed the manager of what happened, and I am now waiting for my refund to come through. Hopefully the restaurant takes this review as a learning experience. I've learned to never go back. read more