I wish there was a zero star rating. This establishment should not be open. Terrible service and clearly nobody is doing anything about it. My wife placed an online order for $30 worth of food. I picked it up on my way home from work and drove it home to the kids. The first bite my son took was of the fried rice. The rice was so hard he almost chipped a tooth. His next bite was his teriyaki chicken. It was beyond burnt as you can see from the picture. When I called I talked to a manager on duty and she not at one point apologized. It seemed as if she was mad at me for them messing up. After talking to her she said she would replace my food. I'm not driving 30 minutes back to get this crap. I informed her I wasn't getting any satisfaction and I would call corporate. She said she didn't care that they would just get the complaint locally. Then she hung up on me. Stay away from this restaurant everyone! read more