It shouldn't take 1/2 hour to buy pet food that I picked up in less than 30 seconds after entering the store. I had to go to my vet 1/2 hour drive) to get a script that allows for "vet recommended" (ie: more expensive) food for my pet. Then to Pet o to purchase it. When checking out I was informed they couldn't verify a script and Id need to go to their in- house vet to get a card. The manager I asked for help from was sullen and dismissive. The system is pretty dumb. Why the hell would you need a script for animal food anyway?!Altogether unhelpful. 20 minutes later still standing in line to even be helped initially by this seemingly incompetent organization. I'll order from Chewy in the future. read more