We live in Arizona and recently purchased a home in Heber. We saw positive reviews for Pillar to Post so we hired them as inspectors for the closing process. Greg DeAvilla came out and seemed to be super friendly and knowledgable. I trusted what he said and we ended up purchasing the home. Once we went up there after closing, I found a large (4-5 foot) water stain on one of the bedroom ceilings. I also found more water damage in one of the bathrooms. As things progressed, we found out it was infested with termites, and had lots of black mold. All of these things were inspected and cleared by Greg.
I hired an attorney and she looked into the contract we signed with Pillar to Post, and it is basically a cover their butt contract. It requires arbitration which costs $1650 which is about what we paid for the inspection, and it only allows you to get double the amount back if you succeed. So by the time I pay for the arbitration, we would break even. Our only option is to sue for gross negligence which we will probably do, since it will be the only way to recover some/all of the damages.
It's just frustrating since they market themselves as a premium inspection company and are super expensive. And they make it seem like they have your back. But they don't.
I do NOT recommend them. Beware and read all the fine print. read more