My friend went to get her nails done on Friday june 11th. She had a nice older gentleman do her nails and picked two color he told me to go with the opi that it's a better brand which i did. After he did her pedicure they went to his work station to do the manicure which was a natural color. As he was doing her manicure she notice 2 of her nails on her toe had purple/ black dot on the side of them, and asked him what was that he laughed and said he didn't know but he'll fix it for her. the owner noticed what was happening and she spoke to him in their native language. She dried her nails and drove home 3 miles. when she got home the other toes nails were doing the same thing . She asked a few people if they ever had this ever happened to them and they all said no. The next day she went back to the nail place spoke to the owner and she told her it was the nail polish and said its the weather and this happens with the opi nail polish. She also told her that her nails were peeling already and only had her manicure one day.
She did offer to paint her nails again but she told her she didn't have the time that day and to please give her a refund refund, she said she wiouldgive only give her 10 dollar to which she paid 45. she said they spend time massaging her legs so she only got 10 dollars. She said nail polish fault so she only got 10 dollars. She told her she was going to post picture so everyone can see. she told her to post whatever she wanted and never come back.
We would not recommend this nail salon to anyone.
Horrible customer service by manager who obviously doesn't care about clients satisfaction.
She should have received full refund. Don't go. read more