I have used them twice ... of for my dog Abby and the other for my Mom's dog frosty and we love them ... first She make you feel at home, second thing your dog is the number one. Other services we have used are higher and do not treat our pets the same way ... Mom wll bring her dog from Philadelphia to come to Poochie Doo again and again... I will make this my numbr one place to have Abby done... if you think you need a change, want your dog to have the spa treatment then make sure to ask for Michelle at Poochie Doo read more