I asked for a quarter inch trim and the lady gave me unwanted, hideous, choppy layers that were uneven, which ruined my hair. The next day, a different lady touched up my hair so it was even but it is still hideous and unfixable. I was also promised that she would tell the boss then call me and give me a refund; that never happened. One photo is from the first lady (purple hair and plugs at the time) and the second is after it was "touched up" UPDATE: My sister also went here and asked for her to be dyed light brown.... they dyed it BLACK..... BLACK!!!!!!! And she's a blonde!!!!! She came back the next day and complained about it...... they made her PAY to get it lightened...and still not what she wanted..turned red.... DO NOT WASTE YOUR MONEY NOR RUIN YOUR HAIR BY COMING HERE.. WORSE THAN SUPERCUTS read more