First time pre-ordering for pickup. The staff was super nice and everything was well packaged and still hot. The hero sandwiches are big. I got the chicken parm, and I was insanely full after finishing it. The Italian sandwich was tasty too, but the chicken parm hit the spot! Nice seeded bread, crispy outside and soft middle. Apparently they ship pizzas overnight nationwide without freezing them. Not sure how that works, but it's interesting. read more