Misleading Tactics and 200% Markup
Rating: (1 Star)
I called Pro Tech for a quote on a 40-gallon GE RealMAX Choice water heater installation. Despite advertising a 10% senior discount and finding them through a recommendation, the experience was disappointing.
The technician quoted me $1,900.00 for a simple "one-for-one" swap in an easily accessible exterior cabinet. This is a massive markup considering the unit retails locally for ~$700 and I already have code-compliant seismic straps and hoses in place.
To make matters worse, the technician claimed that GE RealMAX Choice water heaters "are not for sale anymore." This is Factually Incorrect. I verified with multiple local retailers (Lowe's and Home Depot) that these units are in stock and currently available as of March 2026.
I value industry and order, and this felt like a classic "upsell" tactic using misinformation. If you're a senior or a business owner looking for honest pricing, I suggest looking elsewhere and doing your own price-checking first. read more