I have never in my life been so disappointed in customer service and the way a situation has been handled by the assistant manager Ansleigh.
I was assaulted by a random customer in the parking lot which escalated into the store and instead of the assistant manager asking for details or trying to evaluate the situation she decided to call the police and have me and my husband barred even though i was the victim and the aggressor was allowed to leave freely. Even the police officers were confused as to why we got barred instead of the aggressor. of course we contacted their corporate office, I am just truly baffled at the decision making skills an assistant manager would consider. This makes me wonder how she would handle an upset customer who may have questions about an advertisement or price, or even if they have a problem with an order, will she call the police and have every customer barred? wow just WOW! read more