I've been to this junkyard a few times, and each time I find a few new things to disgust me. First, their advertising and signage features women wearing low cut blouses and holding "big tools". Misogyny is hilarious!!!
Second, I've had employees make homophobic comments. That sucks. Unfortunately if you're working class and need cheap parts, it doesn't matter if you're queer; they're the only game in town.
My trip there today was super special though! On the way in at 4:30pm I made note of their sign that very clearly stated "Last admission at 5:30pm, Close at 6pm." What this means is that they stop letting people in at 5:30 because they know it's going to take a minute for you to wrench your part out of a vehicle.
My partner and I worked efficiently and kept our eye on the time. At 5:20 pm we heard a siren and a muffled announcement. We kept asking each other what was being said. We never saw the broadcaster, but it sounded like it was coming from a bullhorn. We kept working and ignored it. We had seen the sign and were nearly finished. and knew that we had plenty of time to get out of there. At 5:35pm we started walking to the check out building. We arrived there at 5:40 pm and we were yelled at and berated by a manager who told us the registers were closed and that we wouldn't be able to check out. We informed him that his sign clearly stated that we could check out until 6pm. At that point the cop that they had there on retainer came over and started berating us. First the manager told us that they had closed the registers because they didn't know we were there, then the cop came over and told us we were lying and that we had heard him come around and broadcast that the registers were closing.
So that's what he was saying.
YOU WANT TO CLOSE EARLY, CHANGE YOUR SIGN!
I took particular exception to being called a liar, being refused service, and being made to leave behind the part that two of us had spent nearly an hour extracting from a vehicle. I was told that I could return (promptly) at 8am the next morning (and waste another $15 in gasoline) if I wanted the part. If I did not come at that time, the part would be thrown into their scrap after they opened.
Horrible, disgusting, vile place with non-existent customer service and shoddy business practices.
Having a rental pig call me a liar was a nice touch and an added bonus.
See y'all at 8am. read more