We agreed to weekly cleaning for a duplex on the beach in Rhode Island. I had to send Mary a calendar with specific dates and tell her what I would like done in my home cost was $352 a week when I arrived there was sand under the beds and under all of the furniture, the wall behind the bathroom sink was not wiped down and there was toothpaste on it. I did call Mary and she was going to send the woman back to vacuum, but we had already moved in yet. There was no change made to payment nor apology. The cleaners were there for the next weekend there was a mixup with a renter and Mary told the cleaning people to leave and not clean the home even when I said to her, I would take care of it. We were charged the full price and no work was done. The time was supposed to be 11 it was 11:05 when she called me to say that they were leaving, she then called me a liar because she said that one side of my home with not renters but my family. It doesn't matter who's on the side every week there were different people. Prior to this weekend she let me know that she wouldn't be cleaning my house anymore because she had a change in staffing. Now in the middle of the season, I have to find a new cleaning person. My experience with queen bee has been terrible so please if you decide to use them be very specific and get something in writing. read more