Used to be great until 2021 during the pandemjc. It was not a big deal to schedule appointments 1-2 weeks in advance and even do drop-ins from 7:30 to 10 a.m..... In 2022, to schedule an appointment, I had to do it 4+ weeks in advance to end up with a 10 a.m. or later fasted blood draw. The appointments were also late: a 10 a.m. slot means the blood draw happened 15 to 20 min. later, assuming the phlebotomist didn't miss. Recently, I checked in to an appointment scheduled 1 week earlier. The receptionist did not process the paperwork or checked insurance coverage like they did pre-Covid. When I returned 20 min. later, the lab door was locked--see photo. When the door re-opened at the indicated time by the phlebotomist, the phlebotomist dealt with the lab order and sample paperwork in addition to the phlebotomy. The process took 15 to 20 min. The corporate practice changes have made things worse. Instead of 2 to 3 staff members, there seems to be 1 phlebotomist who seems to do the bulk of the work. The receptionist seems to only be a "greeter" and to assist patients with the appointment check-in. Will definitely check out other nearby labs: my dh loves LabCorp--he switched last year from this Quest. read more