It was fine. Terribly understaffed. There was one person working. It was strange finding it in the back of the grocery. An appointment definitely helped speed up my visit. I even checked in on the phone. Once I was finally checked in 20 minutes after my appointment time, it was pretty quick and painless. The person working quickly drew my blood and gave me the cup for my urine sample. It was annoying that they needed a credit card to hold in case my insurance didn't do its job, but ok whatever read more