DO NOT TRUST THIS PLACE! I can't believe this just happened. These guys are not honest people and have 0 accountability for their actions. I will never buy from this building material company again. They Charged me over $1200 in rock and wasted my hours of my time and I left with no rock. I bought 20 bags of Rock for a customers backyard job and came back a few days later to buy 30 more of the same rock and they tell me they can't sell me what they have in stock because it's the wrong rock. But They said go to Huntington Beach to get the "right rock" they have it. when I arrived at the Resource building materials in HB they sold me something different that didn't match what the Lake forest store sold me. I returned the rock right away after being charged $560. i called the Lake forest store. Attul said he was sorry for the run around and would "honor" the price and sell me the rock that I originally purchased So I reloaded the 40 bags and rock and went back to the lake forest store. Already wasting well over an hour of work and money spent on gas. I Pay another $560 for the rock they originally sold me "which was supposed to get sent back idk some BS story"
they get half way done loading it and Attul comes out and says this isn't the right rock. /
Something is wrong. And pulls it out of my truck. They walk around the lot for 45 min looking for the right rock. ATTUL then goes and get the wrong rock "wet" and says look this will work the customer wouldn't notice.. i looked at him and said you're kidding what happens when it's not wet... totally different texture of rock..
So it turns out they messed up and loaded the wrong rock originally and now Im being delayed on the Job and CANT finish the job with the same rock unless I want to pay twice the price to get the Job done.
ARE YOU KIDDING ME?!? The guys in the lake forest office now want to come to the job site and pick up the rock from the customers house. I highly recommend shopping elsewhere... read more