Upon our arrival to the resturaunt, we were greeted warmly by the hostess, who was very polite and efficient. Overall, the service at the location is very well organized, with a very lovely and calm environment but the quality of the food is where I found fault.
After ordering my negroni and going halfway through it, I noticed a fly in my drink. No worries- I mean it's a sweet drink so there's bound to be one attracted to it. As I looked closer... there turned out to be 3.
Furthermore, we reported this to our waiter, who quickly brought us another one.
Guess what was in it??
YOU GUESSED IT!!! MORE FLIES :)
They offered to bring us yet another drink, which was a kind gesture but we rejected it, as what was the point in the risk?
They mentioned that it was due to flies running around and dropping in drinks...
Again this is understandable, but what is not is when the drink is just SERVED and there is already flies in there.
As a customer, I ultimately felt disrespected.
How could you not even CHECK to see if there was flies in the second drink?
Other food was well done, but after the incident all appetites were lost. If this was a random establishment, i would not be nearly as upset, but with such a huge price and reputation behind it, it's quite saddening to see the lack of attention given to the quality of customers drinks.
Don't call yourself a bar if you can't even give me a drink with no flies in it. read more
