IT'S BEEN A NIGHTMARE! It's no wonder the San Antonio Office was closed! Do you hold your floors together with tape? Try to glue them down? I have never had such a horrific experience with flooring than I did with RM Interiors. These floors haven't lasted me 1 year, let alone the 25 years I have floors in another house! They lead you to believe that it's quality flooring- the manager said he has the same floors in his house as I have- BULLSHIT! The installer said I can clean them with anything- soap, detergent, even vinegar- BULLSHIT! Twice they ripped them up and relaid the floors IN THE SAME EXACT WAY...what's the definition of insanity?? And then claimed that they needed to be jackhammered because they were originally laid over broken mosaic tile- WHAT?? What kind of a job is that??? Even when they tore up the floor until they reached concrete, the same thing happened all over again. I gave up, I just couldn't deal with these people anymore , until I realized that it's wrong to allow a company to walk away with my hard earned money after doing an inept, insufficient, horrendous, unprofessional job. They offered me $1000 as a good faith supplement- not as an admittance of guilt- but for me to walk away quietly. I don't have money. I am a 65 year old single woman, supporting myself, I have no help. I can't afford to throw away $1000 but I'll be damned if they'll shut me up and I have the pleasure of slamming their company-Rick Wagner and brother- for the shittiest job imaginable! read more
