We can not say enough good things about this company. They do what they say they're going to do, and they do it quickly and efficiently. We had two previous companies come take a look at our 30 ft saguaro that unfortunately developed a bacterial necrosis that was beyond treatment. We did not want to remove it, but rather have it topped and braced in order to hopefully allow the skeleton to remain after it died. The first company that came out complained about not being able to get any heavy equipment in our backyard. They reluctantly scheduled the job only to ghost us. The second company was a one man operation that had one foot in retirement. He braced it but did not have the ability to top the cactus. A neighbor referred us to Roadrunner Cactus so we gave them a call. I believe it was Meghan whom we spoke with and she quickly scheduled someone to come out and take a look. By this point, time was of the essence as we did not want to have any part of the saguaro take out the wall that was next to it. Josh quickly came out and assessed the situation. He scheduled the work a couple days later. He and his partner arrived on time and got right to work. I wish I could remember his helper's name as he deserves some recognition. I believe it was Mario but I'm not 100% sure. He was on top of the ladder cutting the arms of the cactus in such a manner that allowed them to fall without taking anything else out as they dropped. Many things could have gone wrong and one of those heavy arms could have easily taken out the ladder that he was standing on, but he and Josh worked together beautifully. My wife and I watched (holding our breaths) at each cut, especially the last cut that required Josh pulling on a piece of rope attached to the top piece so that he could direct its fall while his helper had one foot on saguaro and one foot on the ladder. YIKES! All went without a hitch and they quickly cleaned up as if they were never there. They removed the previous strap the last guy used to brace the saguaro and put in a few boards just to reinforce things. Hopefully the cactus will remain standing as it starts its slow death. We're sad to see it go but are hopeful to have a standing skeleton when its all said and done. Thanks again! We have already referred you guys to a couple neighbors and will continue to do so! Great Job!!!! read more