Owwwwwww. This is the second time I have been to Ruby Nails. The first time was great. This time, 10 out of 10 fingernails have cut marks. I went in for a gel pedi and dip mani. I arrived at 1240 and left at approx 1630. The pedi was meh- toenail shape and length not consistent; polish not done to the edges; the tech cut my skin around the big toe and it is now red and irritated. For dip mani, I would give negative stars if possible. Everything that could go wrong did. I showed the color I wanted, two coats of dip were done followed by a coat of silver instead of mixing the colors. She continued instead of stopping and I again showed the picture for the third time and asked for assistance from someone else. Four hours spent when it should have taken two max. Thanks to Dani who fixed as best she could but the damage was already done. They gave me $15 off, it still cost $105, but will take a week to heal. I will give them another chance, maybe and will use Dani if I do go back. If they had comp'd the manicure it would have made a difference. read more