I've gone to ruby before and my piercings were done well and healed great. She did my industrial and septum and they both healed wonderful. The problem arises when she did my right nostril. It was not pierced to match my left one that I already had. After months of trying to heal it, I decided to take it out. Ruby offered to Pierce it again for free, which was very kind of her. However, due to angling issues I decided against it and asked for an ear piercing instead. Which again, she was kind enough to do. We did a conch piercing. I thought something was wrong when I noticed a butterfly post being used for my piercing. As far as I know from my knowledge of piercings those are never used except MAYBE ON LOBES. It should have been a 16g flat back. When I asked, ruby said the butterfly post was indeed 16g, and when I changed it out once it healed I could easily put a 16g in. I decided to trust her because she's the piercer and should know better than me. After I left, looking and feeling it, compared to all of my other earrings which are 16g I realized this was no different than any normal earring butterfly back you could get at Claire's. I immediately took it out. The hole itself was at best a 20g she might have pierced me with. I don't know if she did this because it was a free piercing and she didn't want to waste her good jewelry on me, but I'm hurt. I've gone to her for now four piercings. Tipped every time. Recommended her to others. I can't say I'll do the same anymore. Needless to say it's already closed and I'll be doing elsewhere for piercings. I'm disappointed. Pics attached. read more