My brother took his custom gaming PC that I built to this store after the IFIXIT in Tilton NH messed up the new CPU cooler he needed installed. I would have normally done it but I moved to Kansas. They couldn't even tell the difference between JCOM header and JUSB header. How about learn to read a manual if you've never installed something...They charged him $150 for something not working 100%. I had to help him over the phone on facetime. This place needs to give him a refund it's horrible stay away at all costs. I was talking to my brother the whole time. I used to live in Laconia and I used to own my own computer business for 6 years in California. This is a legit review my twin brother just isn't the type to write reviews. You should have given him a refund and did your homework. You just tucked away the 9pm usb header and 3 pin RGB cable. He bought that cpu cooler because it had the digital thermostat built into the CPU cooler. I built that pc so I know. He was pissed your guys messed up his cable management also. read more