Yelp should create an additional star so that Dr. Ben Samuelson and his team of Orthodontic Assistants, Scheduling Managers, and additional office staff may be set apart from the everyday 5-star Orthodontic practices. In fact, a 6-star rating would still not come close to the 100 stars that they have earned. LOCATION LOCATION LOCATION! If you see this then you are likely in the vicinity of one of the two offices, which are exceptionally convenient being immediately off I-65. The Stadium Trace Pkwy area of Hoover is local to Hoover, Bessemer, and Pelham. The Valleydale Rd area of Birmingham is located within Pediatric Dental Associates' Medplex office and is local to Pelham, Hoover, Alabaster, Calera, and the Pelham side of Chelsea. I have been driving from the Ballantrae community in Pelham for over a year. Each location works well due to their proximity to I-65. As an adult patient whose needs were not as complex as others' I never anticipated I would be treated as their most important patient, though that is what you experience with Samuelson Orthodontics. From the moment you speak with them you are cared for no less than they would care for their own family. The treatment plan, along with the financial aspect of it, is plainly explained. There were zero financial surprises along the way or near the end of the treatment. I was new to the world of braces since my formerly straight smile was becoming V-shaped and teeth had started to shift. I selected metal braces and had fun with the jokes from my friends and family. They also offer Invisalign and clear braces. I maintained my oral hygiene and had no staining of my teeth when they were removed. Dr. Samuelson and his assistants beautified my teeth to be straighter than ever before and brought back my joy in smiling. With braces appointments you get to know everyone quite well and you see how patients around you are treated. Every single interaction with every person was filled with kindness, concern, empathy, efficiency, appreciation, and knowledge. Dr. Samuelson is, by far, the most approachable and humble doctor I have encountered while also being on the cutting edge of Orthodontic Technology. I'm a micro-manager and he gently and clearly had an answer or reason for my endless questions. He and his assistants are patient and kindly educate while continuing to stay on task, no matter the interruption. When scheduling and rescheduling appointments you will speak with helpful and friendly Scheduling Managers who will do everything they can to accommodate your needs. Everyone is proactive. This practice can be trusted with your teeth and your family's teeth. I observed their outstanding care of other adults and children, including those who have different or special needs. The kindness and expertise were apparent every moment. They deserve and have earned the business of each person reading this review. It is so rare to be able to give a 5-star rating, and even with such a rating the business typically has some room for improvement. There truly was nothing that I experienced that could be improved. They are THAT good at what they do. Make an appointment and I'm certain you will agree. read more