Update: 5 Stars! The issue below was handled so professionally and I truly appreciate the length Jason went to, to make sure I left a happy customer. Thank you again, Jason! Let me start with the fact that I have loved Samy's for a long time, recommending them to anyone who asked me what my favorite camera store is in LA. The selection and knowledgeable staff are great, so it was a real surprise when I recently got a roll of film developed and received the worst quality scans I've ever gotten back from a lab. I paid $25 a roll for development and the highest resolution TIF scans and what I got back was quite frankly unacceptable for the price. Every scan was blurry, and about half of them had a lot of dust on the negatives when they were scanned. I know it's not my fault due to focusing issues, for example the landscape photo I've added here was shot with an infinite focal length. The sky has a lot of blotchy digital artifacts, you can see the dust that was scanned and how blurry the shot is overall. (Also shown is the photo zoomed in to 100%) It's also disheartening to see other people having the same issue here on other Yelp reviews. When I dropped off the film, the guy asked me if I wanted to keep my negatives, initially I said no and then he asked "Are you sure?" which swayed me to keep them. I'll just say that I'm glad I kept the negatives because I feel like I paid $75 for my 3 rolls of film only to have to scan them again myself. read more