During our week long adventure around Ireland, we stopped in Killarney and stayed at Scotts Hotel for two of our nights. Our full experience from the hotel, to the restaurant to the pub was just okay. The hotel has a great location, directly on the main street in Killarney's city center, so location and access to shops, pubs and eateries was top notch. Location was probably our favorite thing about this hotel. While the hotel touts being luxury, it missed the mark for us as we would not describe any of our experience, the outlets and certainly not the rooms as "luxury". The rooms had fairly updated furnishings and a nice bathroom. We were in a room that featured a queen/full and a twin. There was alternative seating and a table, which is always nice and beats having to sit on the bed the entire time in the rooms. I appreciated the functional windows as well. Odd how many hotels do not have AC or windows that can open. The lobby and interior restaurant and bar were quite dated and did not match the overall vibe the rooms and Scotts bar created. Felt very disjointed in overall vibe and decor from public spaces to rooms. Speaking of the interior restaurant and bar, this was our least favorite meal and dining experience while in Killarney. We did breakfast and dinner, both of which were not that great. Food quality and service was lack luster for us. On the flipside, Scotts Bar was pretty solid for a pint and cocktail each night. We always made our way to the bar upon our return to the hotel each night, enjoyed each time we bellied up to the bar. Service at the front desk was also a bit disappointing. Arrival was okay, departure was quick and uneventful, but anytime we needed assistance outside of arrival/departure, it seemed like we were a bother. Situation with getting our of the garage with the provided ticket proved to be more of a hassle than need be. Instead of being assisted, the Front Desk Agent seemed accusatory and dismissive to our claim that the ticket provided was not working. Overall, we enjoyed the location, room and Scotts Bar, everything else was "meh". Biggest win for Scotts Hotel is definitely the location, which in itself makes for a good time when in Killarney. Hopeful they can address the service concerns and give the interior spaces a refresh, as those would both be definite wins. read more