We normally store our sensitive personal (taxes, healthcare, finances, purchase receipts, etc) documents in banker boxes in a locked storage locker within our home. We even date them for scheduled annual or bi-annual destruction, too. In the past, we've used another document shredding company but we happened upon Secure Solution via our handy Yelp app.
This morning, we called to inquire about their services, costs involved, security measures and protection of sensitive material and what destruction methods are used. We asked whether or not we needed an appointment to drop off our document boxes. The receptionist was very cheerful and professionally answered our concerns. She stated that the cost for document destruction is charged by the size of the box... $2.50/file box or about the size of a box of 10 reams of paper and $3.60 for larger Banker boxes. Additionally, Secure Solution is backed by Goodwill Industries Contract Services and has been Nationally certified to properly manage and destroy sensitive documents. Their equipment is heavy-duty and designed specifically to be used by the handicapped personnel who are proud members of the workforce. The receptionist also assured us that the warehouse is secure and has surveillance cameras throughout.
We brought our boxes to the Donations Drop Off doorway, rang the bell for service and were promptly greeted. Our documents were emptied into a bin before our eyes and mixed with other people's. We were given a receipt for our "donation" and payment for processing. The person who took in our documents mentioned that if we wanted to witness the destruction we could have made an appointment to do so.
Secure Solution is located in the Goodwill Industries Hawaii headquarters in the Mapunapuna area right next door to the Hawaii Food Bank. It's sort of in a "seedy" warehouse area but maybe it's just my "paranoia". We're glad that we found an inexpensive and secure document shredding service that GIVES BACK to the Community.
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