I had gotten my car towed and the driver mentioned I needed my Audi plugged in with electricity or the tires would lock up. When he pulled my car onto the flat bed he ripped off a piece of my rear bumper then dismissed it. When my car was getting dropped off he let the car drop without letting me plug in my battery charger to let the wheels move. That caused my suspension to get ruined. When I got my car turned on at the mechanics I noticed my dash board had a suspension warning light. I made a report to get it fixed and the towing company dismissed it. After the tow I noticed my car slams when I go over small speed bumps and it really sucks because I just bought this car. It was running smooth and Audi a8's have great suspension but now after the tow I have to be really careful because my car hits dips and potholes harsh. It slams now and it upsets so I'm not trying to think about it. Also the tow driver told me just to sign something on an electronic device which he claimed was just saying he towed the car. The company said it was a liability waiver which is nuts because I wouldn't have signed anything. My tow truck drivers name is Juan and the towing company is really shady, I would avoid getting towed by them if you care about your vehicle. If you do get towed please record everything or else they might screw you over like they screwed me. Have a great day and be careful who you trust with your vehicle. Read the other ratings before making your decision, it looks like they screwed over others as well. read more