This Shell Gas Station charges CREDIT surcharges when using DEBIT card. This is atypical of most gas stations! The street side signage IS DECEPTIVE! The pricing sign southbound drivers see does not have the deceptive "fine print" for you to read. Southbound drivers will turn in the first driveway because the right lane is a MUST TURN onto 10-Freeway and it gets dicey to go to the far driveway where the sign with "fine print" is located. Fine print? What fine print? The fine print that attentive consumers will be told about when they take their pump receipt inside to ask the management WHY they were charged the HIGHER CREDIT price when they used their DEBIT card. The fine print people will be referred to when people go inside to protest that they WOULD HAVE PAID CASH - if they were warned that DEBIT was treated as CREDIT! How many people look at their receipt and catch the deception? The management will not allow you to reverse the transaction (pay cash and credit your debit card) when you discover you've been deceived. OK.... I asked for a dollar refund (it was more than a dollar). The management will not hand you the difference. They'd rather you go to Rip-off Report, Yelp or Google Reviews to get your $1 of satisfaction. Okay. Here I am. When you purchase gasoline you are often faced with two different prices: CASH price or CREDIT price. That said, other than AM/PM ARCO that clearly charges $0.45 for using a debit card, most gas stations will treat your DEBIT card as CASH and absorb the miniscule processing fee. That's why the terminals in the gas pump asks: "Credit or Debit." Yesterday, Sunday, we were driving back from Phoenix and as much as our Dodge tried, it was on fumes by Banning/Beaumont. I turned off and saw a Shell, a Chevron and an AM/PM a block north. As we passed by the Shell the CASH price was $3.39. We drove to the corner and the AM/PM ARCO was $3.29 - a better deal to top off our rental car and the logical choice but they were full of cars and experiencing some sort of problem, so no big deal, the extra $0.10/gal. at the Shell back by the freeway on ramp would cost only a dollar more. We pulled into the first driveway entrance at Shell as we were driving south and there was the sign: $3.39 CASH or $3.49 CREDIT. I had in my wallet, cash, credit and debit. But to use cash I'd have to go inside the food market & likely wait in line behind lottery ticket and soda buyers, so, OF COURSE, I grabbed my Wells Fargo Debit Card. I inserted my DEBIT card. The display asked me: "Debit or Credit?" I selected "Debit." The display asked be to use the keypad to enter my PIN and push ENTER. I did that. I pumped my gas. The total amount seemed higher than it has been at any other gas station on the 3-day trip. I looked closely at the receipt. I was charged $3.49 - the CREDIT price. I went inside asked the female cashier if I could get a dollar back as I was charged the CREDIT amount when I specifically chose "DEBIT" and she said: "Sorry no. ALL plastic (but a Shell Card) is considered CREDIT by Shell and the policy is clearly spelled out on our sign." I told her there was no policy on the sign. She pointed to a big corner sign at the on ramp to the 10 freeway that we could not see from our turn in driveway NOR from the pumps we used on the north side of the station. I asked her again to remedy the situation - take cash & cancel my debit card or hand me a buck. Actual difference was $1.43 more than the cash price and $2.45 MORE that the AM/PM ARCO station a stone's throw away ($2.88 less $0.45 debit card fee). Gas Stations are allowed under California law to offer 2-tiered pricing as the station might pay an average of 2% to process a CREDIT transaction. And this is where Shell Oil (at least this Shell franchise) is taking advantage of their customers. The processing company that charges Shell 2% for credit will charge them $0.10 (a dime on average) to process a Debit Card transaction. That is why MOST gas stations will offer their CASH prices to Debit Card users. Had Shell's POS pump asked me if I agreed to the CREDIT price after selecting DEBIT I would have canceled the transaction and walked inside to save a $1.50. It DID NOT ASK! If it had said: "We charge $0.45 to process a Debit Card transaction - Y/N?" - I would have agreed to that too, as a convenience - but it DID NOT ASK. This station elects to USE DECEPTIVE PRACTICES. The Law in most states (a little less clear in California) http://oag.ca.gov/consumers/general/credit_card_surcharges states that if a gas station elects to use a surcharge (a two-tier pricing system) that it shall so state on ALL signage where prices are displayed INCLUDING AT THE PUMP. Not at Highland Shell. When I asked for a refund of $1. The lady said: "Sorry, you should have read our sign." I did - just not a "particular" sign. I asked is a dollar worth a negative review. No response. Guess no response is the same as an "F You" read more