Review strictly for their car wash.
I would give them 0 stars if I could. I brought my SUV in for a wash and when it came out & the staff here was drying the car, I noticed a piece of my car missing. (See photo) I approached the guy I saw cleaning it and asked him, why and where is the missing piece of my car?! And he replies "I don't know" and continues to wipe the car down. Then one more person comes by and looks at the door where a piece of it came out and goes back into the car wash to try to locate it.
First attempt, he pulls out something and places it on the table, "do you know how to put this back on?" & FYI, that loose part IS NOT a part of my car. So I tell him that and he's like "???" And goes back to look for it again. This takes about 10 minutes until he finally finds the piece to my car and it now has scratches on the paint. They pop it back in and tell me to glue it back on later. WOW.
No apology, no acknowledgement of what happened, and no discount. Yet he looked at me like I wasn't going to tip them. I REALLY SHOULD NOT HAVE.
Closer inspection, the car isn't very clean, I had to wipe excess dirt and water off AND the floor mats were SOAKING WET when they put it back in my car. The rear window has swirl marks because they did not do a good job wiping down the car.
I paid $28.95 and tip to get my car washed and now I have to bring my car to an autobody to fix it.
TLDR; Don't bring your car here, they do a half assed job, and make sure you check your car for missing pieces. read more