I have loved this store since its early days and I still do but I wonder if as they have expanded their quality has started to suffer.
On a recent trip to Djibouti I lost my original and order this as replacement. The first item came and fell apart within a week. This was the replacement to that the first one and it performed even worse.
-See the photos documenting this.
My advice to these guys is that growth is wonderful but quality cannot suffer in pursuit of growth.
The staff including Randall have always been exemplars of professionalism and grace but this product is antithetical to the brand promise .
I am hopeful the store will self-correct. read more