The staff is pretty slow. Think they are still figuring out the system. But the "Concrete" that we got, a thicker version of a milkshake with chunks of ingredients in it, was delicious. It was a huge portion, but also $9.50 all in. They charge a 3.25% surcharge to cover credit card fees. I hate that. They did do a nice job fixing it up. But it's on the pricey side if you ask me. read more