The older lady with dark hair, Larissa completely chopped my son's hair. When brought to her attention she tried to blame my child. Before my son even sat down, my husband let her know our son is ADHD and has a hard time setting still. She said not to worry about it because she could handle it. Then completely ruined my son's hair right before school starts and has the Audacity to blame my child for her screw-up. You should know your limits and NOT take a child when you cant handle them moving around and lie to the customer saying you can handle it when in fact you can't. Completely unprofessional to blame the child. She even REFUSED to give us a refund. DO NOT LET HER NEAR YOU OR YOUR CHILD read more