I booked Smooch studio ( Fredrick location) yesterday to celebrate a girlfriends birthday! The website left me looking for more so I called just to get clarity around what they offer. I was able to book an appointment for me and the girls to make lipstick or lipgloss! Super excited!!!! Walking into the studio left a lot to be desired, I wasn't greeted with warm and friendly energy more like a blank look. Once confirmed on the books we got assigned an artist who was actually very friendly and excited to help us. Yaaay!!! Glad we did! The decor of the studio was neat and cute but It missed something : I don't feel they gave us an experience. We had to ask questions about the company and product. No one broke down the story or educated us on everything they offered. When asked what was the lipstick made of ? ..... both artist looked confused and handed us each an ingredient sheet. Giving me the feeling they didn't know what was in it! I will say our artist was sweet and helpful, she offered suggestions on how to obtain the desired colors but she didn't walk us step by step on how it all works. (not in detail) this would have created a more engaging experience. I love the idea of this business and think it's an amazing concept.... but the experience is what sales and we walked out paying 28 buck( social media discount) and not really sure what we paid for. I think it would also be better if they allowed the customer to be more involved in the making ..... more then just picking out the colors. The product itself was just okay... the pigment of the colors came out very light. read more