I had the best experience using SoCal Self Storage. First, Moses at the Hollywood location recommended the folks in Pasadena since they had units that might suit my needs better (love how all the locations work together). Then, Juan and the folks this Pasadena location were just as wonderful as I got moved in (it was a big time crunch with their Sunday hours, but they were really helpful and understanding)! The parking lot was huge and easy to pull the Uhaul truck I was using (though they have one you can use, which is awesome, too--just decided to get one closer to where I was moving from); and the unloading/loading area from the building was easy and secure. They have tons of great dollies and EXTRA WIDE elevators. The automatic sliding door operates on a code so it was safe and secure, but helpful to have a few friends helping here and there so we could open from the inside as we went in and out. We were able to use the restroom and get complimentary ice water from the office which was SO APPRECIATED! The unit itself was LARGE; much larger than it looked--I fit the entire contents of a 10' Uhaul into my 5' wide x 10' deep x 8' tall SoCal storage unit by stacking things up high with abt 3 square feet of room to spare(I had lots of stackable bins & kept a folding step stool there, hot tip), to my GREAT relief. Overall, the whole staff was super kind, responsive, and again accommodating to deal with as I moved out of my unit a few months later. I was recommended to SoCal by a friend and would highly recommend them again to anyone. They're also one of the most affordable options out there (I'm thrifty, so this says a lot) and seem to run specials often! Hope this helps! read more