I'm not sure if the overall lower ratings are specific to the evening, but I came here for brunch on a Saturday afternoon, and loved it! It wasn't super busy during this time, and because the space is quite large, diners weren't placed so close together that you can hear the conversation of the table beside you. The interior of Sofia is beautiful, and our personal server was great! She was friendly, easy to understand, knew the menu, and always came by at the right moment to refill our water glasses. I thoroughly enjoyed everything we ordered during this visit, as it was all very flavourful without being overwhelming. I especially loved especially the tigelle (similar to an English muffin) that was served with my eggs benedict. It was somewhat buttery, crispy on the outside, and soft in the inside. Ordered: - uova in camicia (eggs benny) - insalata di rucola (arugula salad) - zeppole di san giuseppe (Italian doughnut & pistachio ice cream)  - Apricot and Peach bellini - Pomegranate and Tea bellini read more