I agree with all the one-star reviews here, I only wish I had read them before I rented from her. Do not rent from SonChris - it is run by a lady called Brenda and she will tell you whatever you want to hear to get your money and then screw you over. My experience with Brenda - I wanted to rent one of the three bedrooms in the basement in her house (414 7 Ave NW) it was 500$ first month rent and 500$ deposit. I viewed the place before giving any money - it was generally clean and was renovated after the flood in 2013. I noticed a couple of spiderwebs and inquired about it and she said she has never seen a spider. I was fine with this, as I understood that a spider every once in a while is normal for a basement. I gave her the 1000$, got the keys, and was set to move in on April 3rd. I had hired a moving company and went on April 2nd to clean the room I was moving into and to remove some of the furniture that was in the room to make space for my things the next day. As I started to move furniture to clean and I discovered that behind the couches, dressers, shelves and bed was lined with insect carcasses and spider webs. I called her and asked her to come take a look - she did and told me "one spider is not a big deal, go buy some raid, clean up all of it and you shouldn't have this problem anymore". I asked her if she could bring in an exterminator, she said no, not for just one spider. So, I obeyed and bought Raid and continued to clean and then spray with Raid along the sides because I wanted to try my best to make this work. Because spiders don't like to be found, are very good at hiding, and I was disturbing where they had set up, they started to emerge. I had killed 5 different ones (not daddy long legs, but big ones) each of a different color and species. The breaking point was when I moved one of the shelves and found 6 spider eggs. This was a for-sure sign of an infestation. Plus, it was a red flag that she expected me to clean the dead insects and the webs. I called her to let her know that I am uncomfortable moving in if she did not bring an exterminator as the condition was unlivable. She said to sleep on it and call her the next day. I cancelled my movers that night and called her the next day and told her that I would not be moving in without the place being exterminated. She told me it was "just one spider" and I let her know that I found multiple that I killed and left them out for her to see (because I figured she would deny it) and that I had taken pictures and videos. When I said this, she yelled at me, swore at me and hung up. It took me a month to get my money back, and even then she only gave me back 900$ out of the 1000$ even though I hadn't even moved in yet and was cancelling due to the condition of the place - plus, I was out money since I had to go buy Raid. When I consulted someone for legal action, they explained to me that these cases take a minimum of 3 years to settle and that since Brenda is quite old (84 yrs old), if she passes away in the next 3 years, I would have to go after her estate to get the money which would be up to 10 years. I decided to cut my loses and took the 900$. TLDR: Brenda may seem like an old harmless lady, but she has been in the landlord business for a very long time and knows all the loopholes to screw you over and put you in a position where you are unable to do anything about it. Stay away, fellow tenants, and stay safe! :) Tip: when you go to showings, make sure you look behind the furniture, if any, for cleanliness. And remember that the signs of a spider infestation are: eggs, a large number of spider sightings, and different species of spiders. read more