Speedway is my primary stop when I am on the road, I use them for fuel, bathrooms, refreshments and of course food. Over the past year, I have stopped at probably well over 600 Speedway stores around the country. In addition to offering some great new store redesigns from the old cookie cutter C-Store that we all grew up with Speedway has done a fantastic job in offering more than just a place to buy gas, candy bars, chips and maybe a cold processed, refrigerator sandwich. With the introduction of the "SpeedyCafe", they have suddenly begun to compete with other stores like Sheetz and Wah Wah in this area. But as evidenced by this SpeedyCafe store I have to question their commitment to this new design and business model! I stopped on Friday and fueled my car and then parked and went inside to eat, use the restroom and take a break. Restrooms were clean as always, 6 STAR. I received a fuel discount of $0.50 for using my Rewards connected Speedway Payment Card and then came inside to order and eat. The kitchen was staffed by one gentleman and one I placed my order on the kiosk he began to prepare it while I shopped. Seven minutes later I dad two (2) Buffalo Chicken Wraps at the table. Both were very well done and I enjoyed them immensely. Had I wrote my review on that day I would have surely awarded them 5 stars. FAST FORWARD this week, I have been on the same route all week, Monday, Tuesday, Wednesday and have stopped to do my routine. Monday I pumped gas and used my speedy payment card then walked into the store to find the food counter "closed" with paper notes taped over the terminals where you order. Sorry, NO FOOD Today. Tuesday I returned and instead of pumping gas first I walked inside to order, again, paper notes taped to the displays saying "CLOSED". Well, nothing I can do about it so I pull back out and pull into Quick Trip a block away toward GA 400 and I fuel up and grab some hot fresh food. Good to GO! Today, the third day in a row I pull into Speedy Cafe, hungry and ready to eat and I pull up to the fuel pump and then again walk inside to order and find once again paper notes taped to all the food kiosk, they are "CLOSED"!!!!!!!!!!!!! Once again I pull out and head one block back down the block toward GA 400 where I had exited earlier and stop at Quick Trip. I fuel and I eat. Tomorrow I will probably save my time and just stop at Quick Trip before I try to go to Speedway since I really doubt they will be open to serve or make fresh food. I will also shop and fuel where I stop. I love Speedway and the reward points they offer. I was able to use their app and my points to get up to $0.50 off every gallon of fuel I purchased on my vacation a few weeks ago. No place else I can do that. I gave this Speedway 5 Stars on the review but the Cafe portion is rarely open or staffed. My time is more important than your reward points so I need to stop at a place I can do everything in one stop and you have proven that SpeedyCafe is not that place. I do not know why, maybe it is a staffing issue, maybe it is a supplier issue, maybe it is just extremely poor management but you have sent a customer to your direct competitor a block away that on most days between food, merchandise and fuel spends in the range of $125 -180 per day. I realize that is not much in the grand scale but you have lost that from me and how many others. The SpeedyCafe food is great and priced right, but if you cannot staff the counter then why have it? Maybe a new manager is in order who can manage your location and staffing. I don't know the answer but I do know that if one of my guys is a not show I cannot close a service and I as the manager have to stop in and fill that role in addition to mine. Something is not right here at this site. By the way, the SpeedyCafe on Buford Highway has always been stellar! So, it can be done in your business model. Obviously, Quick Trip a block away does it well when you can't. read more