Slowest Starbucks I have been to in a long time.
Went today around 1pm so it wasn't too busy. I was able to go straight to the counter to place an order. The staff that took my order was very friendly. We just ordered one iced venti matcha latte.
However we noticed that the barista that was making the drink was very chatty. Talking to the other staff members and not paying attention as he was making our drink. We noticed he poured the drink into a grande cup instead of a venti cup. He also noticed his error and had to make the drink all over again. But instead of paying better attention the 2nd time he still kept chatting with the other staff members. He was also making other drinks so other customers got their drinks before us even though we were there first. So what should have taken a few minutes took close to 10 minutes.
Once he made the drink we noticed he was going to place it on the mobile pick up area instead of calling out the name. We had to step forward and ask for our drink.
Although overall it had a friendly ambience, they were so lackadaisical when it came to the drinks, I would not go there again. read more