Today, I tried the Starbucks in Sikeston for the first time. I was genuinely excited, especially after hearing so many great things about others' experiences. Unfortunately, mine didn't live up to the hype.
I ordered four food items, but each of them appeared old almost like the display items. The bread on the bacon Gouda sandwich was so hard I had to throw it away, and the croissant was similarly stale, as if it had been sitting out for days.
When I pulled up to the drive-thru, the employee accidentally dropped my egg white bites on the ground. She then handed me the other three items and dropped egg white bites bag near what looked like a trash can. After briefly turning away, she retrieved that same bag and gave it to me. When I asked if she had just handed me the item that had been dropped, she said, no, it was just napkins but then offered to remake the order "for my reassurance."
It's one thing to make a mistake, but it's another to be dishonest with a customer. I was really disappointed with both the food quality and the entire situation. read more