Beware: our experience with Stone Masters is that you have to ask yourself is a quality job with granite or quartz worth being made to feel like you should have brought a lawyer to your meetings with them. You will be made to sign many "agreements', watch videos, even having your voice recorded at the time of your template finalization. All this lawyering up from Stone Masters made us feel like they think that they are always right, and that maybe we should have had a lawyer present to make sure our rights are being protected.
If they could possibly learn a little bit about how to not make people feel defensive, this would have been a five star review. Not a customer friendly place to do business with. Also, I should mention that my cabinet company and general contractor (55 years in the business) both said that they don't like to deal with them anymore either due to their "We are always right" attitude.
The thing which saved this from being a one star review was the quality of the installation and templating process, although my plumber said that the hole for the faucet wasn't cut out enough. Everything turned out OK in the end, even if you were made to feel like something bad was bound to happen somewhere along the way. read more